Questions this report answers
- How large is the market, and which official series measure it?
- Which companies operate in it, and how are they performing according to their filings?
- What do national statistics say about the target customers in each country?
- Which regulations, standards or public tenders shape demand?
- Where do published sources contradict each other, and which figure should we trust?
- Which gaps can only a survey or interviews close?
When you need it
Desk research is the sensible first step in almost any study, and often a complete answer in itself. It works alone when the question is factual and the data exists: sizing a market from production and trade statistics, profiling rivals from their accounts, or comparing countries on population, purchasing power and digital adoption before shortlisting them for expansion. It also belongs before fieldwork, so that a questionnaire does not ask respondents what the statistics office already publishes and quotas match official population figures.
Typical briefs: a board paper due in a fortnight, an investor asking for a referenced market overview, a shortlist of EU countries for a new product line, an independent check on figures quoted in an adviser's slide deck, or a due-diligence review of a target company's market claims.
It falls short when the answer depends on what customers think, intend or would pay — attitudes, price sensitivity, brand perception. It is also weak for very new categories, where no official classification exists yet and most published estimates are vendors' marketing. In those cases secondary data narrows the question and field research answers it.
Sample table of contents
- Executive summary
the answer and how solid each key figure is - Scope and definitions
markets, period, classification codes such as NACE and CN - Source map
every source with publisher, release date, coverage and a quality grade - Market size and trend
value and volume series, breaks flagged - Demand drivers
demographics, income, prices and digital behaviour - Supply side
number of enterprises, turnover, concentration and main players - Competitor profiles
filings, offer, channels and recent moves - Regulation and public spending
rules, standards and relevant tenders - Conflicting evidence
where sources disagree and why - Gaps and next steps
questions that need surveys or interviews
Methodology and sources
A source hierarchy
We grade sources before using them. Official statistics come first — Eurostat, national offices such as NSI in Bulgaria, CBS in the Netherlands or the ONS in the UK, and the World Bank. Company filings and registers follow, then regulator and industry-body publications, peer-reviewed research and, last, press and vendor material, which supplies leads rather than numbers. Our own market data pages show how we present official series.
Definitions before numbers
Similar-looking figures often measure different things. According to Eurostat, 82.7% of individuals in Bulgaria used the internet daily in 2025; the World Bank puts individuals using the internet at 82.4% of Bulgaria's population in 2024. Almost identical numbers, yet one counts daily use and the other any use, in different years. Every figure we report carries its definition, unit, year and source.
Triangulation
Key numbers are reached by at least two independent routes, for example a top-down estimate from industry turnover and a bottom-up one from customer counts and spend, as in our market sizing work. Where official data is thin, short calls with industry experts test whether the desk picture is plausible.
Quality control
A second analyst re-traces every figure to its source, checks units and conversions, and confirms the latest release was used.
What you receive
- PDF report with executive summary and fully referenced charts
- Source register in Excel: publisher, dataset code, release date, definition, quality grade
- Data workbook containing every series used, ready for your own analysis
- Competitor fact sheets built from filings and public information
- Evidence-gap list with suggested primary research
- Briefing call to walk your team through the findings
How the project runs
- Brief and scoping: question, markets, definitions — 1 day
- Source mapping and data collection — 2–6 days
- Analysis, harmonisation and triangulation — 2–4 days
- Quality check by a second analyst — 1 day
- Report, source register and briefing call — 1–2 days
Worked example
Example: a Portuguese company selling e-commerce plug-ins to small retailers wants to know whether Bulgaria belongs on its expansion list. The board meets in three weeks; fieldwork can wait until the case is clearer.
The desk study starts with demand. According to Eurostat, 51.2% of Bulgarians aged 16–74 bought something online in the 12 months covered by the 2025 survey, up from 30.9% in 2020 — a rise of about 20 points, though Bulgaria still ranks last of the 27 member states against an EU figure of 73.6%. Our overview of Bulgaria's consumer market adds context on population and price levels. Register data counts small retailers by region, and local marketplace operators' accounts show which integrations retailers already pay for.
The report concludes that the addressable base is modest but growing fast, and that the plug-in would compete less with global tools than with marketplace integrations. The board keeps Bulgaria on the list and commissions a round of interviews with Bulgarian online retailers before deciding on a localised interface.
Common mistakes and how to avoid them
- Quoting a number without its definition. "Internet users" can mean daily users, recent users or a share of all residents; print the definition beside the figure.
- Splicing series from different publishers. A national office's headline indicator and Eurostat's harmonised version of it can diverge because of method and seasonal adjustment; keep them on separate lines.
- Trusting vendor market sizes. Press-release estimates often lack a method; treat them as hypotheses and rebuild the figure from official data.
- Using stale releases. Statistical offices revise data, so record the extraction date and refresh before the decision.
- Stopping at description. Each section should end with what the evidence means for the decision, not with another chart.
Who it suits
| Suitable for | Why |
|---|---|
| Early market screening | Compares countries or segments before committing to fieldwork |
| Investors and boards | Need an overview that can be checked line by line |
| Strategy and business-plan teams | Size, trends and competitor analysis in one referenced document |
| Teams preparing a survey | Avoids asking respondents what statistics already show |
| Start-ups applying for funding | Evaluators expect cited, official figures |
Frequently asked questions
How long does desk research take?
A focused study on one country and one market usually takes one to three weeks. Several countries, scarce data or the need to harmonise national classifications add time. When a deadline is fixed, we agree a narrower scope rather than relaxing the sourcing standard.
Is desk research reliable enough for investment decisions?
It is as reliable as its sources and the way they are handled. Official statistics and audited filings are strong; vendor estimates are weak. Our reports grade each key figure and show where evidence is thin, so you can see which conclusions still need fieldwork.
What affects the cost of a desk research project?
Scope: the number of countries and segments, how fragmented the data is, whether paid databases or translations are needed, the depth of competitor profiling and the deadline. A sharp brief keeps effort on the decision. Ask for a proposal and describe the question you need answered.
How is desk research different from a full market research report?
Desk research is one input; a full market research report usually combines it with surveys or interviews. If your question is mainly about industry structure, an industry analysis builds on the same sources. To turn the results into a market size, try our TAM/SAM/SOM calculator.
How do you handle our confidential information?
Internal material you share — sales figures, customer counts, strategy papers — is used only for your project, kept on access-controlled systems and deleted or returned at the end. Desk research rarely touches personal data; when it does, we process it under GDPR.
When should desk research be followed by fieldwork?
When the question involves opinions, intentions or willingness to pay, or when the latest published data is older than the decision can tolerate. The gap list at the end of every report states which questions remain open and whether a survey, interviews or both would close them.
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Updated: 5 Nov 2026